Your data
How we handle your data
This page explains the main personal data involved in browsing the site and placing an order.
Personal data on this site
Who we share it with
Sharing follows what an order needs: hosting and network providers, the payment processor, the courier, and whoever provides customer support tools. Beyond that, only where the law requires it. Nothing is sold and nothing goes to advertisers.
Cookies and tracking
We use cookies required for functions such as the shopping cart and checkout. We do not run a third-party analytics or advertising pixel on this site. Our hosting and network providers may set their own technical cookies for security and caching. If additional cookies or services are introduced, this policy will be updated accordingly.
Delivery information
Delivery of a large mirror sometimes needs a phone call from the courier to arrange a time, so your number is passed to the courier handling that order.
How long we keep it
Order records are held for the period needed to handle the order itself, any return or refund, our accounts, and whatever a legal obligation requires. Nobody is added to a mailing list without asking.
Your rights
Ask us for a copy of your data, for a correction, or for deletion where retention is not legally required, and we will deal with it. Consent-based processing can be stopped whenever you say so. Indian data protection law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 (IT Act 2000), governs this.
For a privacy grievance, write to [email protected]. We have not appointed a separate named officer, and complaints are dealt with by whoever is responsible for operating Marvelle Plaza.